We understand the importance of personal privacy. Rest assured, we go to great lengths to preserve yours:

• Non-Descript Packaging: Your order is discreetly packed in envelopes and boxes, resembling everyday mail or packages.
• Minimal Identifiers: The only marks on the package are your mailing address and our warehouse address.
• Anonymous Labeling: The name "Red Door" won't appear on the outside; instead, packages will be marked as from the "Shipping Department" or similar.

For more information, please visit Shipping Policy.

Non-Returnable Items: Due to health restrictions, we cannot accept returns for any of our products. All sales are final.

Customer Satisfaction Guarantee: For online purchases, we offer a Customer Satisfaction Guarantee. If any item arrives defective, you may request a replacement within 30 days of purchase.

For more information, please visit Refund Policy.

Red Door is planing a some exciting events for our customers in 2026!

You can always contact us at help@rdoor.co for more information, help and curiosity.

For more information, please visit Contact.